Trusted Fleet Repair Solutions

Xpert HD Fleet Solutions LLC respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, phone, SMS/MMS, and in-person services.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and mailing address, and vehicle information.
   
• Service Information: Vehicle diagnostics, repair history, location of service calls, and communications with our team.
   
• Technical Information: IP address, browser type, device type, and usage data when you visit our website.
   
• Communications Data: SMS/MMS messages, phone calls, emails, and contact forms you submit to us.
   

We collect information directly from you when you:

• Request service or a quote
   
• Contact us by phone, text, email, or online form
   
• Schedule repairs or inspections
   
• Sign up for SMS alerts or updates
   
• Visit our website
   

We may also collect information automatically through cookies, analytics tools, and service logs.

We use the information we collect to:

• Provide and manage our mobile diesel repair and fleet services
   
• Communicate with you about scheduling, updates, and service status
   
• Send you SMS/MMS messages related to service, invoices, or promotions (with your consent)
   
• Maintain records for compliance and business operations
   
• Improve our services and website functionality
   
• Prevent fraudulent or unauthorized activity
   

By providing your phone number and opting in, you agree to receive SMS or MMS messages from Xpert HD Fleet Solutions LLC related to your service requests, updates, invoices, and limited promotional offers.

• Message frequency varies.
   
• Message and data rates may apply.
   
• You can opt out at any time by replying “STOP.”
   

We do not sell your personal information. We may share it only with:
 

• Legal Compliance: When required by law, regulation, or legal process.
   
• Business Transfers: In connection with a merger, sale, or acquisition of our business.

•  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

We implement reasonable technical and administrative safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

While Texas does not have a general consumer privacy law like California’s CCPA, we are committed to transparency and will honor reasonable requests to:

• Access the personal information we have about you
   
• Correct inaccurate information
   
• Delete information we are not required to keep for business or legal purposes
   

To make a request, contact us using the information below.

Our website may link to third-party sites or services. We are not responsible for their privacy practices.

Our services are not directed to individuals under 18, and we do not knowingly collect information from them.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Xpert HD Fleet Solutions LLC
Phone: 832-447-1207 Opt. 2
Email: zandrews@xperthdfleet.com